My name is Reed Reynolds. I would like to describe my experience with Excel Dental and Dr. Nick Matthews.
After graduating from Central High School in 1956 and then Drury in 1960 I eventually found myself in Alaska in 1986 where I continue to reside 6 months each year. We return to our home in Springfield for the spring and fall seasons.
During a visit around 2011, I experienced a minor problem with a partial. By chance we happened to be driving by Excel Dental, then under a different name, and stopped to see if they might help me. Dr. Matthews agreed to check the problem. Not only was he very friendly and professional, but he easily resolved the problem at no cost.
Subsequently, I began using him for routine dental checkups. In 2013 I lost a tooth at which time Dr. Matthews suggested we may need to consider implants. He spent considerable time reviewing options with me. After agreeing on a plan using permanent implants, surgery was scheduled, teeth were removed, and permanent implants were positioned and set. Throughout this phase, I was given full explanations, friendly, compassionate and professional care by Dr. Matthews and the Excel Dental team. I felt a high degree of confidence and comfort.
After 6 months of healing using a temporary partial, the time came for posts to be added to the implants, and impressions taken. When the trial teeth were finished great care was given to alignment, smile, color, and comfort. Finally, the day came for the finished teeth to be placed. It was amazing. The teeth fit perfectly. No adjustment was needed. The prior work by Dr. Matthews and his assistants, both technical and aesthetic had produced an excellent result!
I am very happy to say that I have not had one problem since. The implants are solid, feel good, and have restored my ability to speak, eat and smile comfortably and with confidence.
Dr. Matthews and the Excel staff have always made us feel welcomed. We are like family. They treat us with respect, friendliness, and interest. It is such a good feeling to know I can trust their work. After the implants were completed, a new upper denture was necessary. Again, Dr. Matthews and the team worked on alignment, color, and smile in ways no other dentist had ever done. The new denture has met my every expectation!